Employment Opportunities

Bilingual Rental Housing Advocate (.90) & Property Management Coordinator (.10)

Rental Housing Counselor: The goal of the Rental Housing Counselor (.90 FT/33.75 Hours per Week) is to assist low- and low-to-moderate income Boston individuals and families find and retain suitable affordable apartments in the Boston area, with a primary focus on case-management of fire and other emergency victim families experiencing a crisis situation which has left them homeless. NOAH is responsible for responding to requests from throughout the City of Boston. The position reports to the Director of Administration.

Property Management Coordinator: The goal of the Property Management Coordinator (.10 FT/3.75 Hours per Week) is to coordinate and perform activities leading to the high performance management of NOAH’s self-managed affordable properties, including working with NOAH tenants and potential tenants. The position reports to the Director of Property Management Consultant.   

Primary Responsibilities for 90% Bilingual EHAP/Rental Housing Counseling:
•    Help market the services of the program in Boston neighborhoods
•    Assist emergency/crisis victims find both temporary and permanent housing; Place homeless clients in hotels for short-term stays; Process applications for EHAP resettlement grants
•    Assist City of Boston  Office of Housing Stability staff off-site to help emergency victims, as needed
•    Work with and counsel rental housing clients; initiating necessary paperwork and assisting them with filling out intake forms and housing applications; interviewing them to determine need and screening them to ensure that clients meet the DND/HUD income guidelines; drafting an Action Plan (follow-up can include counseling, budgeting, housing search, eligibility screening, referrals, assistance getting legal or social services, applications, placement, etc.)
•    Maintain confidential files for each client and keep databases updated•    Follow up with cases over time to determine case outcomes and ongoing need
•    Translate marketing materials into Spanish
•    Keep a full and accurate record of persons/families seeking assistance; make detailed case notes; and record and date each client interaction and result for the file; enter all client data into the CounselorMax online system
•    Work with local realtors, housing authorities, homeowners/landlords and search online to locate suitable units for persons and families
•    Search local and city newspapers for apartment-for-rent ads
•    Consult with NOAH’s Property Manager to determine if any NOAH apartments might be available, including any for homeless populations
•    When necessary, escort clients to view apartments; and assist persons/families negotiate with prospective or current landlord
•    Draft timely and accurate reports for submission to the Department of Neighborhood Development, adhering to all deadlines
•    Maintain systems for housing search and placement
•    Build and maintain a database of landlords with units and contact information (including email addresses)
•    Provide tenants’ rights information and advocate for tenants with their landlords
•    Help those wishing to remain in their apartments to do so, including representing clients at Housing Court, if needed

•    Performing budget and income-maximization counseling 

Primary Responsibilities for 10% Property Management Coordination includes assisting with the following:
•    Collect and deposit rents on a monthly basis and submit deposits to the Finance Department for processing
•    Process vendor invoices and purchase orders and submit to the Finance Department
•    Assist Property Manager with tenant issues, including the application process and annual re-certifications
•    Assist Property Manager in communicating with the maintenance staff
•    Helps assist in unit walk through inspections with various funding and insurance agencies when required
•    Helps in showing units to potential tenants and municipal agencies
•    Completing work orders for repairs/maintenance as needed
•    Assist with the on call (After Hours Emergencies) rotation

Additional Duties:
•    Additional duties as assigned; including greeting and directing clients to appropriate programs, answering the general phone line, maintaining office equipment and coordinating necessary repairs/maintenance, ordering supplies as needed, and sorting supplies when delivered.  This requires some light to moderate lifting of boxes, etc.

Qualifications:
•    Reliable writing, filing, data base management and reporting abilities
•    College degree required; social work degree preferred
•    Ability to speak and write English and Spanish fluently
•    Good ‘people skills’ and an enthusiastic ‘can-do’ attitude
•    Willingness to work diligently on behalf of diverse low- and low-moderate income persons and families
•    Entrepreneurial attitude and cooperative spirit
•    Professional behavior exhibited at all times
•    Consistently demonstrates empathy and respect for all clientele and coworkers
•    Highly organized and able to manage multiple tasks and projects
•    Knowledge of rental housing counseling or of property management fields or of various local, state and federal rental assistance programs preferred

Salary commensurate with experience.

To apply, please email linda@noahcdc.org with your resume and a cover letter. Thank you!

NOAH is an equal opportunity employer.  We encourage applications from all people, including East Boston residents, women, and people of color.


NOAH is Recruiting for a NAIP AmeriCorps

The NAIP ESOL Program Assistant will do direct teaching/assisting lead teachers in five classes per week, serving 50-60 students. They will also be preparing support materials/teaching tools for use in the classroom. They will work with the NOAH ESOL teaching team to develop lesson plans. They will conduct follow-up information on students regarding why they stopped coming to class (work schedule, changed their mind, etc.) and keep a record. Lastly, they will conduct outreach to connect immigrants/refugees with available resources, especially energy efficiency opportunitities and local healthy foods initiatives.

For more information, please email mmendez@noahcdc.org or jlara@noahcdc.org or go to http://www.miracoalition.org/apply-to-naip-americorps-2017-18. Thank you!